By using this website, you are agreeing to comply with our Terms of Use. We respect and comply with the EU General Data Protection Regulations (GDPR), and GDPR requirements have become an integral part of our Terms of Use. When using our website, we will collect and store some of your personal information. These Terms of Use will explain why we collect and how we use your personal data. If you still have any questions or need clarifications regarding the use of your personal information, feel free to contact us via the contact form.

Cookies

Cookies are files stored in your browser with the aim of personalising your web experience. By accepting our cookie policy, you are agreeing to our use of cookies. We use cookies in order to enhance your browsing experience and receive error reports when you use our website.

Personal Information

Personal information we collect from you may include your name, address, email address and phone number. We only collect this information when you make a booking or purchase a product. We need this information to identify and register you as a customer, confirm your purchase, and contact you regarding your order or to answer your queries. Your phone number may be used to contact you to confirm your purchase if there are difficulties confirming it by email. We do not share this information with any third parties, and you may rest assured that all of your personal data is safe with us. 

Third-Party Booking Site

When you make a booking, you may be diverted to the Timely booking site. Timely has its own privacy policies and practices regarding the collection, use, and storage of your personal information. Please review Timely’s privacy policy to understand how your data is handled by them.

Credit Card Information

When you make a purchase on our website, you enter your credit card information into Stripe to complete the purchase. Because the payment process is handled by a third-party payment provider, neither your credit card information nor your Stripe details are stored by us, and we have no access to this information at any stage of the payment process.

System Notifications

By using our website, you are giving your consent to receive system notifications to your email address informing you of the status of your booking or purchase, and other types of notifications relating to your activity on the website. The system notifications are designed to serve as reminders or helpful tips to enhance your experience on our website. You can opt out at any time.

Contact Us

If you have any questions or concerns about your privacy, please contact us at workshop@vipcarcare.co.nz

Access to Your Information

You can request access to your personal information, and request corrections or deletions, by contacting us.

Location Data

When you browse our website, we may use your IP address to detect your location. We need this information to personalise your experience, particularly when you are using location-based features on our site.