At VIP Car Care, we strive to provide a seamless shopping experience for our customers across New Zealand. Below is an outline of our shipping policies:

Processing Time

  • All orders are processed and dispatched on the next working day after the order is placed.

Delivery Times

  • North Island: Deliveries are typically made within 1-2 business days.
  • South Island: Deliveries are typically made within 2-3 business days.
  • Rural Areas: Please allow additional time for delivery to rural locations.

Shipping Costs

  • Orders over $100. Free shipping within New Zealand.
  • Orders under $100,  shipping $10.00 within New Zealand.

Shipping Areas

  • We ship to any location within New Zealand.

Tracking

  • Please note that we currently do not provide tracking information for our shipments.

Lost or Damaged Items

  • In the unlikely event that your item is lost or damaged during shipping, please contact us at workshop@vipcarcare.co.nz within 7 days of the expected delivery date. We will work with you to resolve the issue, which may include sending a replacement item or offering a refund, depending on the situation.
As leading car detailers in Auckland, VIP Car Care offers a wide range of detailing services, including full car detailing, paint correction, graphene and ceramic coating, and so much more

OPENING HOURS

Monday - Friday

9 am - 6 pm

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